SOP For Making Pre-Del-Appt through the system
2 years ago
This SOP is for using the system to send Pre-Del Appt automatically. Please be advised we need to send Pre-Del-Appt every time no matter this is a new...
Send DO to a back up vendor
3 years ago
1. Log in to https://admin.drayeasy.com/2. Click Show filters3. Find the Order ID /MBL NO./ Container No.Select your name on the Operator.( for ex. M...
How To Make Pick-up and Delivery Appointment
2 years ago
For Ocean Port Containers1. Once container is available at terminal and ready to pick up, notify Trucker and ask them for the screenshot of available...
How to Update status of your Containers in Dispatch Tab
2 years ago
1. Log in to Drayeasy https://admin.drayeasy.com. Then go to Dispatch Tab2. Update Dispatch Status Here are the status on the drop down list and when...
How to Handle Customer Hold Containers
2 years ago
1. Monitor availability of containers in Terminal website2. Email Warehouse/Jobsite to confirm details and when they can received the container/s3. On...
Request missing info/doc from customer
3 years ago
1. Go to your Front App account.2. Send an Email to the customer to provide the necessary info or documents. 3. Sales should be cc'ed. 4. Daily follo...
How to Cancel DO from Vendor
3 years ago
1. Go to https://admin.drayeasy.com/2. Check the container that has vendor/trucker that needs to be canceled. (Scenarios when cancelling a DO from the...
Request DO/PU# from customer
3 years ago
1. Go to https://admin.drayeasy.com/2. Check the containers that needs to have a PU# (to be able to pick up the container to the terminal) 3. Check t...
How to Update Warehouse Information
3 years ago
How to Update Warehouse Information1. Log in to https://admin.drayeasy.com/ A. Updating on Dispatch tabA.2. Go to Dispatch and click the Pencil besid...
Change Order Address
3 years ago
1. Log in to https://admin.drayeasy.com/Go to dispatch.Find the ORDER( for ex. MBL# OOLU2708666110 CNTR#OOLU9771325)Click the little car icon.2. Cli...
How to create a delivery warehouse
3 years ago
How to create a Delivery Warehouse1. Log in at https://admin.drayeasy.com/ 2. Go to Entity Tab then select Warehouse.3. Then click New Warehouse on t...
How to Search Rate, Identify Rate Scenario and Create a New Quote Request
3 years ago
A. Create Ne Quote Request1. Log in to https://app.drayeasy.com/rates-scenarios and search rate.2. Enter the below info based on order ID/ container #...
How to Find Hold Status of a Container
3 years ago
1. Log in to https://admin.drayeasy.com. 2. Go to Dispatch, find the container and check the Release Status Column.2. Check the container no. in termi...
Warehouse Preference Inquiry
3 years ago
***Customer will confirm the type of container unloading, if it is live unload or drop in warehouse.***LIVE - no need to inform the vendor to pick-up...
How to Cancel an Order
3 years ago
1. Log in to https://admin.drayeasy.com.2. Go to Order, find the container and change the status to Cancelled (select from the dropdown list).2. Go to...
How to Update Vendor Information
3 years ago
1. Log in to https://admin.drayeasy.com.A.1. Update vendor information using Dispatch Tab. Go to Trucker column and click the trucker info. A.2. Add o...
How to create DO & back up DO
3 years ago
1. Log in to https://admin.drayeasy.com/2. Go to Dispatch Tab and select the little car icon of the container naumber3. Then click New DO. 4. Then E...
How to find ETA of a Container
3 years ago
**POD ETA - Estimated Time of Arrival at Port of Discharge**IR ETA- Estimated Time of Arrival at Final Destination*** Port to port containers- POD and...
How to create quote request
3 years ago
How to create quote request 1. Login app.drayeasy.com2. Go to Rate and input port/ramp, destination city (need to select from dropoff box) and...
Send DO to Vendor
3 years ago
1. Log in to https://admin.drayeasy.com/ ,find the Dispatch bar.2. Click Show Filters ( if you know the MBL/Container number,you can search it direc...
How To check Container Availability, Gate Out and Empty Returned
3 years ago
1. Log in to the Terminal of the Container (Ex. H572, WAC8, W182, etc.) 2. Input container number in the Container Search Box.Ex. ~~~H572 - BNSF ~~~ W...